HELP

Below you will find a list of our most frequently asked questions. If you do not find the answer to your questions please feel free to contact us by phone, chat or email.

FREQUENTLY ASKED QUESTIONS:

What size are your Hershey and Nestle Crunch Bars? 1.55 oz. Standard bar (5 3/8"w x 2¼"h)

Hershey and Nestle Crunch Fun Size? .5 oz. (2 1/2w x 1"h)

Hershey Miniatures?  Assorted Miniature™ mix of Special Dark®, Milk Chocolate, Krackel® & Mr. Goodbar®. The Special Dark® Minis have gold foil ends.
(1"w x 1¾"h)

About the size of a dollar bill, below is an illustration of the size of each of our chocolates related to the size of a dollar bill (6 inches)

How soon can I get my order?
We usually need 7-10 days to process an order plus 1 week of ship time. A proof is sent to review within a couple days from the date you placed your order. We usually ship the same week you approve your proof (if you are speedy at approving your proof, your order will be processed sooner).

What is the minimum amount I can order?
Minimum orders for personalized chocolate and candy are 12 pieces. Please see our order pages minimums will vary depending on product needed.

What types of chocolate and candy do you offer?
Hershey's and Nestle Crunch 1.55 oz bars, Hershey's and Nestle Crunch Fun Size Bars (0.5 oz.), Hershey's Miniatures (assorted), Swirl Pops in various sizes, Hershey's Kisses, Chocolate Coins and Mint Books.

Are all designs available in Miniatures? Yes

Can I design my own wrapper?
Yes, you may fill out the custom wrapper order form, describing what you want, design your wrapper in a word document and email or send us your completed artwork in another format. We will do our best to accommodate your request. There is no additional fee for custom wrappers.

How do I send my picture or artwork?
For faster turn around time, we suggest you email your photograph or artwork via email as an attachment. You may also mail the photograph or artwork on a disk to:

Announce It! 9634 Reynolds Road Traverse City, MI 49684

If you are mailing a photograph overnight, be sure to make sure we do not have to sign for the package. There is no charge for adding a photograph to your order.

What are the file specs to design our own artwork?
Please email or call us for file specs.

Can your wrappers say anything?
Yes, the designs on the web are just samples, you may change all or some of the text on any wrapper at no extra charge.

Can I change the colors?
If the order page for your product asks for a color preference, that design may be done in any color you specify.

Do I get to see the wrapper before it is printed?
Yes, a proof is sent via email for approval before printing and processing your order. Please be sure to log into your email and reply back with an approval.

Why do I need to choose a foil color?
Hershey and Nestle Crunch have changed the packaging for their candy bars. They are no longer wrapped in foil with a sleeve. Please see our page on the new candy bars.

How much is shipping?
If you click on the design you like, it will take you to an order page, fill out the quantities you want and add to cart. The shopping cart will ask you for your shipping zip code and then click add shipping (your card is not asked for at this point)

Do I need a cooler?
We will ship all chocolate orders in an insulated cooler if your region has temperatures above 65 degrees.  We can also choose to ship your order in an insulated cooler if our area has temperatures above 65 degrees (Michigan).  A fee of  $8.50 will be added to your invoice for an insulated container and ice pack. 

We are not responsible for bars that melt due to being shipped in heat.  Please make sure that your order is shipped to a location where they will be received by someone and not left outside in the heat. They will melt!!!  If you are in a very hot region, FL, AZ, TX, CA etc and it is summer, I strongly suggest express mail service to ensure your chocolate does not melt. You may also purchase wrappers only to avoid any heat related issues.

Do I need a rush order?
Our normal processing time is 2 1/2 weeks including ship time. If you need your order sooner than our normal processing time, rush order service is also available for a fee of $30.00. You will still need to choose the express shipping option also.  Rush order processing guarantees your order can be received within 3-5 business days.

Orders being shipped under our normal processing times are shipped 1 week in advance, due to the fact that priority mail does not provide guaranteed mailing time.

How do I store the order I have received?
Please keep in a cool dry place, do not put them in the refrigerator or freezer. If your order was shipped in a cooler, remove the ice pack and you may keep the chocolates in a cool dry place. The shelf life for chocolates is 1 year. We purchase new product on a weekly basis and your chocolate is guaranteed fresh.