Our Policies

Shipping Rates & Methods

Standard and express shipping rates are determined using your zip code and the weight of your order.

We strongly recommend shipping all candy orders in an insulated cooler if your region has temperatures above 65 degrees.  We will also ship all candy orders in an insulated cooler if our area has temperatures above 65 degrees (Michigan).  A fee of  $8.50 will be added to your invoice for an insulated container.  We are not responsible for bars that melt due to being shipped in heat.  Please make sure that your order is shipped to a location where they will be received by someone and not left outside in the heat. They will melt!!!  If you are in a very hot region, FL, AZ, TX, CA etc and it is summer, I strongly suggest express mail service to ensure your candy does not melt.

Please allow plenty of time to receive your order. We cannot guarantee a delivery time for orders sent using standard USPS. If you are short on time, you will need to upgrade your shipping to expressing order to guarantee an on time delivery.

Customer Satisfaction

Your satisfaction is very important to us. If you are not happy with your order, contact us at wrapperinfo@aol.com  We will replace or refund any orders with misprints which were not included in the final approved proof at no charge. Orders with errors which were part of the final approved proof will be replaced at a discount plus shipping. Please check your proof carefully to avoid errors.

Returns & Cancellations

There is no charge for orders cancelled prior to payment being received. After payment has been received there is a 25% percent processing fee charged for cancelled orders that have not shipped. Orders that have been shipped cannot be cancelled. Pre-wrapped chocolate is non-returnable and non-refundable (This is a federal law)

Legal

Announce It! and customcandybarwrapper.com is not affiliated with any of the companies whose products we provide wrappers for. We are also not affiliated with any of their divisions or subsidiaries. Their trademarks are solely their own. This website, including text and pictures, is copyrighted by Announce It! and customcandybarwrapper.com